One of the first things you'll learn when going through the organic certification process is that your certifier, at times, doesn't appear to be a lot of help.
Certifiers are bound to regulations as well, and one of these is that we are not allowed to consult. We can (and will) let you know what you are doing wrong, but can't tell you how to do it right.
This is frustrating not just to clients and new applicants, but to ICS staff as well. Therefore, we have included several links on our resources page to places you can go to get answers.
We also depend greatly on comments from all of our clients as to what would make their lives easier when it comes to organic certification. Please don't hesitate to send us your suggestions, especially suggestions for our website and newsletter, on
how to improve our services.